The most popular single purchases for new movers include by percentage:
- Home Improvement -78%
- Furniture – 58%
- Home Décor – 52%
- Flooring – 39%
- Home Entertainment – 26%
- Home Security – 19%
- Bedding / Linens – 36%
- Lawn Equipment and Outdoor Tools – 34%
- Computers – 18%
In another study by Hitwise, the top websites new movers visit compared to the average population include utilities, government sites, building and construction, and health insurance. According to the research, life events are strong tied to home moves and this group is 2.4 times more likely to visit wedding sites and 2.1 times more likely to visit baby sites.
New movers respond well to marketing programs including digital and traditional direct mail marketing to help them identify new local sources for the goods and services that they need.
In research by Epsilon, consumers were asked about their attitudes towards information sources for finding new products, services, and establishments. According to the survey, new movers strongly agreed or somewhat agreed with the following statements:
- 77%- I used the internet for move related information because it was the fastest.
- 75% – I preferred to talk to someone in person about move related topics because I could ask more questions that applied to me.
- 70% – I kept move related information to refer back to when I was ready.
- 59% – Online information was more helpful than what I received in the mail.
The top influencers on moving-related decisions depend on the type of service or product the consumer is researching. For example, 32% use online resources when searching for a moving company while 43% prefer visiting a company in person for major purchases.
Movers want to get to know their neighborhood. One way they do this is by conducting “Near Me” searches. Movers are 88% more likely than the average consumer to use the phrase “near me” when searching online.
Direct mail is still a great choice for reaching new movers, especially new homeowners whose mailboxes are still relatively empty. 80% of new movers will redeem coupons from merchants before, during, and after the move so the use of direct mail by sending enticing offers, discounts, freebies, and other valuable rewards to encourage consumers to try out new services and products is very effective.
When searching for new businesses and services, new movers clearly do not depend on one channel alone for research. They use a variety of channels, depending on what they are looking for and what stage they are at in the moving process. They may head to the Internet to research a new service provider, see a direct mail piece from another company, and then finally respond to an email offer.
The research is clear. The more channels you use to reach new movers, the more new movers you will reach providing you the opportunity to turn them into new local, loyal customers.
Town Hall is a mutli-channel, turn-key New Mover Marketing Solution!